Blog > Consulting > How to prepare the opening of your Spa?

Paula Guedes

published in 19 de Abril de 2021 | 1 reading time

"How to prepare the opening of your Spa?"

Despite the growing recognition of the importance of the Wellness & Spa area in the hotel sector, with the incorporation of these concepts to boost sales, the truth is that the lack of regulation in the sector, and the lack of a Spa Association that defends the interests of the sector and promotes excellence, has often compromised the quality and safety of the service provided.

Fully aware of these difficulties, TOPSPA launched in April 2020 the '' SPA COVID FREE SURVIVAL KIT '', free and freely distributed, whose objective is to support hospitality and wellness professionals in the reopening and relaunch of their spa units, through a practical guide with a set of very concrete policies and procedures whose objective is to maintain the safety and health of customers and employees. This guide has now been revised based on the experience of reopening and operating operations in 2020.

Despite the difficulties existing in 2020, the initial expectations we had regarding the demand for Wellness & Spa services were surpassed, with SPA's even exceeding that of previous years.

Paula Guedes, Partner of TOPSPA Consultants in the NEST webinar - See here

Paula Guedes

Paula Guedes é partner da TOPSPA Consultants desde 2005, é Diretora Geral de Operações da area de gestão de spas e responsavel pela gestão de projectos de consultoria spa. É licenciada em Psicologia Social e das Organizações e MBA em gestão com especialização em Marketing. Iniciou a sua carreira na área de Recursos Humanos tendo sido Diretora de Recursos Humanos em multinacionais tecnologicas e de comunicações. É docente convidada nas cadeiras de Psicologia Organizacional, Gestão de Pessoas e e-learning em várias universidades. Na área de Spa, foi docente convidada em pós-graduações na Universidade do Algarve, Universidade Lusófona e em Escolas de Hotelaria.

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