Mandalay Spa Altis Porto

The Mandalay Spa is located in the heart of Porto, at the Altis Porto Hotel, overlooking the Douro River.

From Monday to Sunday – 10:00 AM to 8:00 PM

Yes, you can enjoy it without being hosted. Clientes who are not staying at the hotel can enjoy access to the Thermo Garden as long as they book a Spa ritual for more than € 50 (excluding finishing touches) or purchase a daily pass.

Yes, we offer vouchers that can be for amounts, services, packages, or even memberships at the Mandalay Spa Altis Porto. We also provide digital vouchers for your convenience — just visit our online store. The vouchers are valid for 12 months.

We suggest that our clients check in at least 15 minutes before the scheduled time for their ritual, allowing them enough time to complete our confidential Health Questionnaire and prepare adequately. Arriving late may shorten the duration of your experience.

To book your ritual at the Mandalay Spa Altis Porto, you can contact the spa reception directly by phone: (+351) 229 766 209 (call to a national landline) or, if you prefer, send an email to altis.porto@mandalay-spa.com. This way, you can clarify any questions you may have about our treatments with our professionals. For added convenience, you can also request your reservation online, and you will receive a confirmation email from the Mandalay Spa Altis Porto.

You can make your payments in cash and/or by debit card. If you are staying at the charming Altis Porto Hotel, you also have the option to charge the expenses directly to your room. If you prefer to shop at our Online Store, payments can be made via ATM, home banking, or using the PayPal service.

The treatments available at Mandalay Spa Altis Porto follow Thai healing traditions and Ayurvedic medicine, using products from brands such as Sundãri, Ytsara, The Refinery London, and Linda Meredith Skincare. If you need suggestions to choose the most suitable treatment, please contact the spa reception by phone at (+351) 229 766 209 or via email at altis.porto@mandalay-spa.com.

If you have any medical condition, such as allergies, injuries, chronic illnesses, or other conditions, please inform the spa reception when making your reservation so that we can adapt the treatment to your needs. It is crucial not to withhold this type of information.

You can purchase most of the products used in the treatments at the spa reception, allowing you to continue the relaxation experience in the comfort of your home.

If there is a time when massages are especially beneficial for a woman, it is during pregnancy. However, we do not recommend massages during the 1st trimester unless with medical authorization. From the 2nd trimester onwards, we offer adapted massages to relieve lower back pain and fluid retention. If you are pregnant, planning to become pregnant, or breastfeeding, please always inform us to ensure the safety of the treatment.

We inform you that, to ensure your maximum comfort, a locker with a robe and slippers will be provided. If you wish to use the pool, Turkish bath, and sauna, we suggest bringing a swimsuit and a swimming cap.

Please note that the spa does not take responsibility for valuables or jewelry that are lost on the premises. Any found items will be handed over to the hotel reception.

Mandalay Spa Altis Porto offers a range of benefits for employees of companies with an established protocol or for special events. For more information, please contact the spa reception by phone at (+351) 229 766 209 or via email: altis.porto@mandalay-spa.com.